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Privacy Policy

Last updated: 2026-06-28

1. Introduction

Welcome to Library of All ("we," "us," or "our"). This Privacy Policy explains how we collect, use, disclose, retain, and protect information when you use Library of All, including accounts, series discovery, user-submitted content, paid products, subscriptions, digital content, downloads, support, and related services.

This policy is designed to cover current and future services. Some features described here may not be available in every region, product, plan, or phase of the service.

2. Information We Collect

We collect information you provide to us, information generated by your use of the service, information from third-party providers, and derived information used to operate, secure, personalize, and improve Library of All.

2.1. Account, Profile, and Communications

  • Account and Profile Information: Name, email address, password or authentication data, username, language, region, preferences, display information, and account settings.
  • Communications: Messages, support requests, survey responses, dispute records, and information you provide when contacting us.

2.2. User Content and Public UGC

We collect content and materials that you create, upload, submit, publish, share, or otherwise provide through features that accept user input ("User Content"). User Content is public user-generated content only when you intentionally publish or share it through a feature designed for public sharing. Other User Content remains non-public unless you choose to make it public or applicable settings, feature design, or product-specific terms say otherwise.

Public user-generated content may be displayed with associated account or profile information, indexed, ranked, recommended, moderated, copied for backup, and preserved in public-facing records as needed to operate, improve, secure, and enforce the service.

2.3. Search, Recommendation, and Activity Data

  • Discovery Activity: Searches, queries, filters, sort options, page views, clicks, taps, scrolls, recommendation requests, recommendation results shown to you, records you view or save, follows, reading-state updates, feedback signals, and other actions you take while using Library of All.
  • Discovery Preferences: Interests, preferred languages, formats, genres, tropes, reading status, maturity and content-warning preferences, availability preferences, hidden or saved records, and other settings used to personalize series discovery.
  • Inferences and Recommendation Data: Recommendation signals, preference profiles, search ranking signals, inferred interests, personalization data, and internal search or recommendation model improvement signals.

2.4. Commerce, Payments, and Entitlements

  • Order and Purchase Data: Products purchased, order IDs, invoice and receipt details, purchase history, subscription status, renewal status, trial status, cancellation status, refund state, chargeback state, discounts, credits, bundles, gifts, promo codes, and customer support records related to paid products.
  • Billing and Tax Data: Billing name, billing address, billing email, billing country, tax location, VAT/GST/sales-tax identifiers, exemption certificates, purchase orders, organization details, billing contacts, admin contacts, and other information needed for taxes, accounting, invoicing, payment support, and compliance.
  • Payment Provider Data: Provider customer IDs, order IDs, checkout session IDs, subscription IDs, payment intent or payment reference IDs, payout or settlement references, limited payment method metadata, payment status, failed payment events, dunning events, risk and fraud signals, refund events, and chargeback records.
  • Payment Credentials: We do not intentionally store full payment card numbers, CVV codes, or raw bank account credentials. These credentials are collected and processed by third-party merchant-of-record, checkout, payment, billing, subscription, tax, or fraud-prevention providers. Those providers may store payment methods for renewals or user-authorized future purchases.
  • Entitlement Data: Product access, subscription benefits, one-time purchase entitlements, download permissions, license keys, seat assignments, institutional license assignments, account library records, access revocations, and eligibility for paid or restricted features.

2.5. Digital Content, DRM, and Rights-Protection Data

  • Digital Content Access Data: Downloads, re-downloads, streaming or reading access, file IDs, format information, access timestamps, download timestamps, region or territory signals, failed access attempts, and support events.
  • DRM and License Data: Entitlement IDs, license IDs, license keys, account IDs or pseudonymous user IDs, order IDs, device registrations, app or reader identifiers, activation records, license status, revocation status, DRM tokens, passphrase or license-recovery events where applicable, and diagnostic logs.
  • Watermark and File Metadata: We may embed, attach, or associate account, order, license, file, or entitlement identifiers with downloadable files or access records to protect producer, publisher, licensor, and Library of All rights. We aim to minimize direct personal identifiers in rights-protection metadata where practical.
  • Device and Security Signals: IP address, browser or app version, operating system, device identifiers, device integrity signals, rooted/jailbroken/emulated/modified environment signals, location or region signals, suspicious download patterns, automated access signals, and security events.

2.6. Log, Device, Cookie, and Analytics Data

  • Log and Usage Data: IP address, browser type, operating system, pages viewed, timestamps, referring pages, session events, feature usage, error logs, and diagnostic information.
  • Cookies and Similar Technologies: We use cookies, local storage, pixels, SDKs, and similar technologies to operate the service, remember preferences, secure sessions, understand usage, support analytics, and improve recommendations.

3. How We Use Information

We use information to:

  • Provide, operate, maintain, secure, and troubleshoot the service.
  • Save your activity, preferences, account library, entitlements, and discovery state.
  • Host, store, display, rank, moderate, and manage User Content based on the feature, visibility setting, and context in which it was provided.
  • Generate, rank, evaluate, and personalize search results, recommendations, product suggestions, paid-product offers, alerts, and series discovery experiences.
  • Process orders, subscriptions, renewals, trials, cancellations, refunds, chargebacks, invoices, taxes, accounting, receipts, support, and entitlement delivery.
  • Deliver digital content, validate access, enforce territory rules, manage downloads, operate DRM, support compatible readers, embed or verify watermarks, and protect producer, publisher, licensor, and Library of All rights.
  • Detect, prevent, investigate, and respond to fraud, abuse, payment risk, chargeback risk, refund abuse, unauthorized sharing, piracy, scraping, DRM circumvention, security incidents, and policy violations.
  • Use automated or provider-assisted systems to review, approve, decline, suspend, limit, or revoke transactions, accounts, subscriptions, downloads, DRM activations, license keys, or paid access.
  • Improve internal search, recommendation, ranking, personalization, analytics, safety, fraud detection, support quality, and product quality. We do not use licensed digital content to train general AI models unless allowed by producer or licensor contracts, product-specific terms, applicable law, or other rights.
  • Send service, transactional, account, security, payment, renewal, entitlement, DRM/license, refund, chargeback, legal, and support notices. We may also send marketing communications, product suggestions, promotions, lifecycle messages, and abandoned-checkout reminders where allowed. You may opt out of marketing communications, but not essential service or transactional notices.
  • Comply with legal obligations, enforce our agreements, resolve disputes, perform audits, support royalty or rights reporting, and protect our rights and the rights of users, producers, licensors, publishers, distributors, and business partners.

4. How We Disclose Information

We may disclose information to the following categories of recipients, subject to applicable law and contractual limits.

  • Service Providers: Hosting, storage, database, authentication, email, customer support, analytics, search, recommendation, content moderation, security, error monitoring, data processing, and operational vendors.
  • Commerce Providers: Merchant-of-record providers, checkout providers, payment processors, payment method providers, tax providers, billing providers, subscription providers, refund and chargeback processors, fraud-prevention vendors, accounting systems, and customer support tools.
  • Digital Content and DRM Providers: Fulfillment, file-delivery, reader, license-server, DRM, watermarking, activation, device-management, anti-piracy, and rights-protection providers.
  • Public Areas of the Service: Public user-generated content and associated public account or profile information may be visible to other users, visitors, search engines, and third-party services that access public pages.
  • Producers, Licensors, Publishers, Distributors, and Business Partners: We may share aggregated or de-identified purchase, access, usage, availability, performance, royalty, audit, anti-piracy, and catalog analytics by default. We may share user-identifiable information when necessary for legal compliance, rights enforcement, fraud or abuse investigation, royalty audits, product fulfillment, customer support, product-specific terms, or a disclosed business purpose.
  • Institutional or Business Customers: If your access is provided through an organization, we may disclose account, seat, license, usage, admin, billing, and support information to authorized administrators or contacts for that organization.
  • Legal, Safety, and Compliance: We may disclose information to comply with law, legal process, sanctions/export rules, tax obligations, audits, requests from public authorities, or to protect rights, safety, security, and property.
  • Business Transfers: We may disclose information in connection with a merger, acquisition, financing, reorganization, bankruptcy, sale of assets, or similar business transaction.

We do not currently sell personal information for money or use it for cross-context behavioral advertising. If our practices constitute a "sale," "sharing," or targeted advertising under applicable law, we will provide required notices and choices.

5. Your Privacy Rights and Choices

Depending on your location, you may have rights to access, know, correct, delete, export, or port personal information; object to or restrict certain processing; withdraw consent where processing depends on consent; opt out of marketing; opt out of targeted advertising, sale, or sharing where applicable; appeal a denied request; or use an authorized agent.

We may verify your identity before responding to a request. We will not discriminate against you for exercising applicable privacy rights, but some information is necessary to provide accounts, paid products, subscriptions, digital content, support, security, and legal compliance.

Deletion requests do not require us to delete records we must or may retain for tax, accounting, chargeback, refund, audit, legal, security, fraud prevention, DRM, license enforcement, producer or licensor reporting, backup, dispute, or compliance purposes. Account deletion may terminate or limit access to subscriptions, purchases, downloads, receipts, invoices, support history, entitlements, license keys, DRM activations, account libraries, and non-public User Content.

Public user-generated content may remain visible after account deletion, removal of identifying profile details, moderation, or other account changes where retention is allowed by law, required for service integrity, or consistent with the Terms of Service and feature design.

To exercise rights or choices, contact us using the details below.

6. Data Retention

We use purpose-based retention. We retain information for as long as reasonably necessary to provide, secure, maintain, improve, and support the service; operate paid products; process subscriptions, orders, refunds, and chargebacks; maintain entitlements; comply with tax, accounting, audit, payment, legal, DRM/license, producer reporting, and rights obligations; resolve disputes; enforce agreements; prevent fraud and abuse; and protect the service.

We may retain commerce, payment, tax, accounting, chargeback, fraud, security, DRM, access, rights-reporting, support, and legal records after account deletion where needed for the purposes above. Backups may retain information for limited periods according to backup cycles. We may retain aggregated or de-identified information indefinitely where it no longer reasonably identifies you.

Retained backend records do not guarantee restored account access, user-interface access, re-download access, export tools, DRM activations, or account libraries.

7. International Transfers

We and our providers may process personal information, commerce records, activity data, User Content, DRM/license data, support records, and security data in countries other than your country. Privacy laws may differ by country. Where required by law, we use appropriate safeguards for cross-border transfers.

8. Data Security

We use reasonable technical and administrative measures to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

9. Children's Privacy

Our service is not intended for children under 13, and we do not knowingly collect personal information from children under 13. Users must be at least 18 to make purchases or subscribe, or must have the consent of a parent or guardian if they are under the age of majority. We may process parent or guardian contact and billing information for authorized purchases where applicable.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post the updated policy on this page and update the "Last updated" date. Where required by law, we will provide additional notice or choices.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: [email protected]